Where is my order?

All prices on CalEli Gifts website include free Postage and Packaging within the UK.

To deliver to other countries, please contact me for a quote.

Lead Times

Normally, the items are despatched as below. Please contact us if you have any questions about this.

Despatched within 24 hours: Cards, Chocolate Bars, Hanging Decorations
Despatched within 48 hours: Selected Mugs
Despatched within 1-3 days: Engraved, Printed Items, Embroidered and Candles
Despatched within 3-5 days: Ceramic and Printed Glass

The Royal Mail is the postal service that is used to deliver your items. Standard delivery is normally 2-3 days.

Returns

Due to the personalised nature of all the products on this website no refunds or exchanges can be given unless the items are faulty or damaged. Thank you for your understanding.