Where is my order?

All prices on CalEli Gifts website include free Postage and Packaging within the UK.

To deliver to other countries, please contact me for a quote.

Lead Times

Normally, the items are despatched as below. Please contact us if you have any questions about this.

PLEASE NOTE I AM ON  HOLIDAY FROM 12th-22nd OCTOBER. ALL CHRISTMAS TREE DECORATIONS WILL BE PERSONALISED AND POSTED ON THE 23rd OCTOBER. MY ENGRAVERS ARE NOT ON HOLIDAY SO ALL OTHER TIMES REMAIN AS STATED BELOW! THANK YOU

Despatched within 24 hours: Cards, Chocolate Bars, Hanging Decorations
Despatched within 48 hours: Selected Mugs
Despatched within 1-3 days: Engraved, Printed Items, Embroidered and Candles
Despatched within 3-5 days: Ceramic and Printed Glass

The Royal Mail is the postal service that is used to deliver your items. Standard delivery is normally 2-3 days.

Returns

Due to the personalised nature of all the products on this website no refunds or exchanges can be given unless the items are faulty or damaged. Thank you for your understanding.